CONSUMER CONFIDENCE '04:
Lord Buckley Said It First
Pop has always had a predictive streak. Wasn't it on Forever
Changes' "A House Is Not a Motel" that Art Lee
declared "The news today will be the movies for tomorrow"?
Back in 1961, Mad magazine, in a piece called "Tomorrow's
Parents," correctly envisioned the jellyrolled JDs of the
day giving birth to the yuppies of the '80s.
Lately, I've been noticing the ingenious ways corporations
have of reducing their overhead by coercing us--the paying-consumer
clods--into doing their work for them.

F'rinstance, if you're young enough you might not know that,
until the early '70s, all gas stations were "full serve."
That's when Chevron, Exxon and the rest introduced, then rapidly
expanded the use of self-serve (gradually eliminating full),
as a means of hiring fewer attendants. We've been pumping our
own ever since.
If you're old enough, you can remember when real humans in
actual "customer service" departments took your calls
of complaint and query. To eliminate those jobs, businesses got
automated systems, allowing you to ask and answer your own questions
amid the tangled vines of the phone-mail tree.
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Add in the furniture stores that reduce their warehouse staff
and eliminate delivery crews by offering ready-to-assemble merchandise,
and you get the picture.
Lord Richard Buckley
got it first, 45 years ago. On Feb. 12, 1959, onstage at Hollywood's
Ivar burlesque house, he scorned the "greedheads" in
a routine called, simply, "Supermarket." With great
humor and compassion he lays out the origins and eternal workings
of the con. In the way-back days, you'd hand the local grocer
your shopping list, and he'd pull the items from the shelves
and put them in a bag for you. But then, Buckley explains with
great snapping fingers, effects and expostulations, the supermarket
arrives, and you, the jolly shopper, are only too happy to run
the wheeled wire cart up and down the aisles, frantically foraging
for yourself.
"But it's all right!" he says, "because, in
the beginning, you're getting very low, low, low prices,"
so you don't mind the labor. Then the years go by, the super's
the only game in town, and the prices climb and climb...
"...and you're still pushin' the mutha cart!"
-G.S.
Keep the faith, baby: See the essay on his Lordship, "Hipster
Saint," in our TALK TALK
chapter. "Supermarket" appears on the out-of-print
LP, Lord Buckley In Concert (Demon Verbals, U.K.)
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